It never ceases to amaze us how many suppliers we visit that simply don't come up to the mark. Many areas such as poor first impressions through simple lack of organisation, process management and continual improvement just don't give you that warm feeling that this is a company that you want to invest in to develop your product. Ring any bells?
So many suppliers initially tick the boxes with good websites, ISO9001 accreditation and glossy brochures. Downstream you start to realise that you are suffering from repeat non-conformances and poor service. By then you are looking at accumulation of a lot of hidden costs and a tricky fast exit strategy. Some of the above may ring some bells.
We all get bitten from time to time but it is a wise man that learns from the mistakes others make. VotB offer bespoke supplier assessments that ensure that we scratch the surface for you. Our in depth tried and tested assessments cover all aspects of business management to ensure that a potential supplier meets your expectations in key aspects such as:
Customer Service
New Product Development
Change Management
Continuous Improvement
Environmental and Health & Safety
Control of Non-Conforming Product
Many of the above are not included in supplier assessments as they typically focus on the financial aspects which although a key aspect of new supplier selection, do not provide the full picture.
Why not contact us for more information
Visit Voice of the Customer
Cost Productivity Reduction
Existing Supplier Development
New Supplier Selection
Contact: webmaster@votc.co.uk for any web based enquiries
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